About Infinity Hot Water
Infinity Hot Water is a licensed NSW hot water plumbing business serving homes, landlords, strata managers and businesses across Greater Sydney, the Central Coast and Newcastle. We focus on one trade rather than general plumbing: diagnosing, repairing, replacing and installing hot water systems, so the technician who arrives at your door has already seen your fault dozens of times.
Our hot water specialisation
We work on gas storage, electric storage, continuous flow (instantaneous), solar and heat pump systems, in detached homes, apartments, granny flats and commercial premises. That includes emergency repairs, like-for-like replacements, fuel-type changeovers, tempering valve compliance and routine maintenance such as anode rod checks, relief valve replacement and tank flushing.
- Emergency Hot Water Repair
- Hot Water Installation
- Gas Hot Water Systems
- Electric Hot Water Systems
- Commercial Hot Water Solutions
- Solar Hot Water Systems
- Heat Pump Hot Water
- Tankless Hot Water Systems
- Hot Water Maintenance
- Hot Water System Repair
Areas we service
We cover 204+ suburbs across Central Coast, Hills District, Hunter Region, Lower North Shore, Northern Beaches, Northern Suburbs, Upper North Shore, Western Sydney. Response times vary by distance and time of day, and we will tell you an honest arrival window when you call. Browse our hot water service areas to find your suburb.
Licensing & insurance
- NSW Lic. 359121C
- $20M Public Liability — CGU Insurance
- Work performed under NSW Fair Trading plumbing and gasfitting licensing requirements
- Certificates of compliance issued where required for gas and plumbing work
Brands and systems we work with
Rinnai (including Rinnai Infinity continuous flow), Rheem, Bosch, Dux, Vulcan, Aquamax, Stiebel Eltron, Thermann, Reclaim and Chromagen. We hold common parts on the van, including elements, thermostats, relief valves and tempering valves, so a large share of repairs are completed on the first visit.
Our service standards
- 24/7 availability, including weekends and public holidays
- $0 call-out fee on booked jobs
- Fixed written quote before work begins, so there are no surprises on the invoice
- Old system removal and disposal included on replacements
- Tidy work area and a walkthrough of the new system before we leave
Warranty and workmanship
Our installation workmanship is backed by a 12-month warranty. The hot water unit itself carries the manufacturer's own warranty, which varies by brand and model (commonly 5 to 10 years on the cylinder and shorter on parts). We register the warranty for you at installation and can handle warranty claims on your behalf. Read our hot water warranty guide.
Why customers choose Infinity Hot Water
- Hot water is all we do, so diagnosis is faster and repairs stick
- Genuine round-the-clock emergency service across Sydney, the Central Coast and Newcastle
- Upfront pricing with no call-out fee on booked jobs
- 4.9★ average from 500+ Google reviews
Contact Infinity Hot Water
Phone 0420 102 207 or email office@infinityhotwater.com.au. We are open 24 hours a day, 7 days a week across NSW. You can also send an enquiry through our contact page.